Customer Care Service
We understand the importance of looking after our clients at Active8, not just at the point of winning a new contract, but throughout the full term of your relationship with us.
Every Active8 client is assigned a Customer Care Manager, who is responsible for:
- Ensuring a high level of customer experience
- Handling all queries in a prompt and professional manner
- Supply bespoke training for your staff and business
- Making recommendations on how to maximise the use of your print and copying equipment
- Introducing new concepts and technologies that may shorten internal processes and improve efficiencies