Customer Care Service

We understand the importance of looking after our clients at Active8, not just at the point of winning a new contract, but throughout the full term of your relationship with us.

Every Active8 client is assigned a Customer Care Manager, who is responsible for:

  • Ensuring a high level of customer experience
  • Handling all queries in a prompt and professional manner
  • Supply bespoke training for your staff and business
  • Making recommendations on how to maximise the use of your print and copying equipment
  • Introducing new concepts and technologies that may shorten internal processes and improve efficiencies