Welcome to Active8 Managed Technologies Ltd
As a leading service provider of desktop and office printers, we promise to deliver world-class print management technology and customer service solutions so clients can focus on their core business.
Services for High-Tech Print and Document Environments
From single printer installations to complex printer networks in schools, hospitals, government offices and commercial business, the team at Active8 Managed Technologies has products and service plans to suit your needs.
We also offer a free consultation to scope your office requirements for a smooth transition to an Active8 Managed Technologies plan.
Industry Leading Product Knowledge & Technical Know-How
We operate from six offices in five locations as follows — London (2), Lincoln (1), Fordham (1), Newark (1) and Peterborough (1) — so that we can offer our clients a personalised, local experience. The team has a long work history in the print and document industry and we offer independent, professional product advice so that your business has the most appropriate print solution to suit your needs and budget.
96 Percent Up Time
Business continuity with reliable multifunctioning printers is guaranteed with our unparalleled service offering. Our technical engineers and mechanics work to COSHH Health, Safety and Workplace Standards.
Active8 Managed Technologies guarantees:
- 96 percent uptime
- Average response time to a customer call out is less than 20 seconds
- Dedicated, employed engineering team available UK-wide
- All consumables and spare parts are in stock at our central warehouse
- Average breakdown response time is under 4 working hours
As part of our service and maintenance plan, every client’s printer will be seamlessly connected to our Autom8 software for remote diagnostics and automated service alerts. Our engineers are able to monitor and track usage and alerts in real-time.
Productivity software to streamline the basic tasks:
- Ordering toners
- Collecting meter readings
- Scheduling automatic printer maintenance
Dedicated Account Management Services
As customer service is at the heart of our success, every client is assigned a dedicated customer care account manager who can help advise, setup, train and be your print technology Subject Matter Expert.
To complement the Active8 Managed Technologies service team, we have a dedicated help desk ready to take your call on any matter with an average response time of under 20 seconds.
If your business or place of work is considering an upgrade to the latest innovations in print and document management solutions, then Active8 Managed Technologies can help you save time and effort. We are an independent print service provider.
For more information or a price quote about our print management products and services, please contact our office online or call today at 0333 999 7355.