Our hosted VOIP solution is based on the 3CX software-based phone system which we host in our own data centre. As a 3CX Gold partner we are experts in delivery reliable, scalable and dependable telephony solutions to our clients. 3CX includes all of the functionality you are used to:

 

  • Keep your existing numbers  
  • Inclusive calls    
  • Auto attendant      
  • Free internal site-site calls
  • Music on hold
  • Call forwarding
  • System failover
  • Call recording
  • Voicemail
  • Call transfer
  • Central phonebook
  • Fax to email PDF
  • Caller ID
  • Call reporting
  • Conference calling         

 

But in addition the following functionality is available with 3CX at no additional cost:

 

Access from anywhere

Because our solution is hosted there is no on-premise hardware required meaning your handsets are not tied to a physical location in order to operate.

Each user has the ability to connect to their phone extension via a traditional physical handset, the smartphone app or a Windows softphone client, from anywhere!

 

 

 

3CX Wallboard

The 3CX Wallboard (PRO Edition) can help you achieve 100 percent first contact resolution. It is a powerful tool for call centre management which enables you to direct manpower and resources to where they are most needed, getting calls answered rapidly by the right agent.

 

 

 

 

 

Smartphone App

3CX includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again